COVID-19 Calls for Organisations to Reassess Processes with Digitalisation & Technology

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Digitalisation, automation and technology are buzzwords we commonly hear in recent years. The question is, will this continue to be a want rather than a need? Pre-COVID-19, organisations had ample time to brainstorm on improving processes, and yet the change seemed far off. The Need for Automation Without a doubt, manual business processes can be less efficient, requiring more manpower …