Ancillary services are at the forefront of the airline industry as it strives to become — and remain — financially healthy.
As third-party ancillary services has become an increasingly important source of revenue, at Aviation Festival Asia 2017, one of our key focus areas is how airlines can successfully work with third-party ancillary services to maximise potentials on increasing airline profitability, enhancing customer experience and increasing loyalty.
To help give a constructive view on the subject, we are delighted that Matthias Koch, Vice President, Business Development and Commercial Partnerships, Air France will be joining us in February.
Matthias is in charge of creating new revenue streams, improving the customer experience, enhancing the brand image and exploring new sales opportunities through value creating partnerships. Together with his team, he has helped Air France/KLM earn approximately $2.1 billion last year in ancillary revenue, ranking among the world’s top four airlines in making money unrelated to ticket sales (*).
Here’s a bit more on what Matthias will be sharing:
Cross-sell your way to profit: How airlines can successfully work with 3rd party ancillaries
- Business model: How airlines can use 3rd party ancillary services to drive new revenues
- Choosing the right partners to match your brand personalities, and enhance customer experience
- The back-end challenge: Implementation is complex when your IT system is not agile. How to overcome it?
You can expect to learn important practical know-how from this presentation. So if ancillary revenue is the core of your everyday’s work, don’t miss it.
About Aviation Festival Asia
Now entering its 13th year, Aviation Festival Asia is one of the largest and most well-established commercial aviation shows for airline and airport executives from both the Asia Pacific region and across the world. In 2017, we are expecting to welcome over 2,000 attendees to the event, with over 900 airline executives across 7 premium conference tracks covering full service and low cost airline strategy & business models, passenger experience, marketing, IT systems, retail, human capital and more. Book your ticket now
(*) Source: ideaworkscompany.com