Interview: Alitalia’s VP of Alliances and International Affairs on delivering real values to stakeholders

Phu Nguyen Event, Event News Leave a Comment

“Many big content disruptors, like Google, are already looking into this. If airlines still don’t strive to do the same, we will all become hostages and become a mere supplier of the air travel portion.” – Jiri Marek, Vice President of Alliances & International Affairs, Alitalia – Following the successful Aviation Festival Asia 2018, we’re launching an eBook featuring some …

Interview: JAL Vice President of Products and Services Planning on providing personalised services

Phu Nguyen Event, Event News Leave a Comment

“Consumers today are more willing than before in sharing information and working with companies to co-produce more compelling offerings.” – Akira Mitsumasu, Vice President of Products & Services Planning, Japan Airlines – Following the successful Aviation Festival Asia 2018, we’re launching an eBook featuring some of the industry’s most forward-thinking digital innovators to talk about their digital innovation journey and …

Interview: Austrian Airlines’ Interim VP of Product Management on the customer-centric approach to digitisation

Phu Nguyen Event, Event News Leave a Comment

“The best technology doesn’t help if customers won’t use it or don’t want to use it. Digitalisation is a must-have for airlines now, but it should always be customer-centric.” – Ali Farhat, Interim Vice President of Product Management, Austrian Airlines – Following the successful Aviation Festival Asia 2018, we’re launching an eBook featuring some of the industry’s most forward-thinking digital …

Interview: Air Astana’s VP of HR on mobility & simplicity approach to HR strategies

Phu Nguyen Event, Event News Leave a Comment

“Our strategy is not in “mobility”, it’s in “simplicity.” We are here to solve the problems of our employees.” – Yevgeniya Ni, Vice President of HR, Air Astana – Following the successful Aviation Festival Asia 2018, we’re launching an eBook featuring some of the industry’s most forward-thinking digital innovators to talk about their digital innovation journey and where they think …

Interview: IATA’s Director of NDC Program on digitising distribution

Phu Nguyen Event, Event News Leave a Comment

“Today’s world of distribution is based on technology that is 30 – 40 years old, with a very small number of dominant players. In tomorrow’s world, the barriers to entry will be much lower, so people will be able to come in to innovate and drive up the competition.” – Yanik Hoyles, Director of New Distribution Capability (NDC), IATA – …