Interview: Changi Airport’s VP of Terminal 5 Planning on offering excellent airport experience

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“A delightful journey starts right at the terminal, so instead of being a pain, airports can be a great start to a passenger’s journey, or even as a destination in itself.” – Poh Li San, Vice President of Terminal 5 Planning, Changi Airport Group – Following the successful Aviation Festival Asia 2018, we’re launching an eBook featuring some of the …

Airline leaders talk digital transformation – download your free ebook

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Digital transformation is no longer a buzzword. It’s no longer a choice. It’s a necessity for business success.   The Fourth Industrial Revolution, an era characterised by technology breakthroughs in fields like cyber-physical systems, data analytics, artificial intelligence, and the Internet of Things, isn’t coming – it’s already here. Aviation was in many ways an early adopter of digital technology. …

[Press Release]: Immfly brings a new technology for regional carriers, and Air Nostrum is the first airline adopting it in its full fleet

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A variety of entertainment modules and useful digital services will be soon enjoyable by every passenger onboard Air Nostrum planes. Multiple contents will be at passenger’s fingertips, easily accessed through their own smart devices (phones, tablets and PCs). Barcelona, 28th February – Air Nostrum full fleet will soon count on Immfly’s digital services. The first CRJ aircraft equipped with Immfly’s …

[Press Release]: Airlines could generate €6 million more ancillary revenue per year with Comtrade Digital Services’ Adnexa platform

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It is being launched at the Aviation Festival at Singapore at the end of February The digital platform matches advertising content with passenger data Advertisers can place ads on various channels including boarding passes and in-flight entertainment It is a fully automated, customisable and user-friendly application Singapore, 27 February 2018 – Comtrade Digital Services, the leading software engineering services and …

[Press Release]: SKYdeals will attend the Aviation Festival Asia in Singapore

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About SKYdeals SKYdeals is an innovation in the world of travel retail: the first solution of Inflight “Shoppertainment”, an e-commerce platform dedicated to passengers connected to the Internet via onboard Wi-Fi. A new and personalized shopping experience for passengers, with exclusive offers of products and services at destination, available only during the flight. More than a significant source of additional …

AirAsia, LATAM Airlines and U-FLY Alliance on revenue management

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Efficient revenue management for airlines is more important than ever as LCCs, and increasing numbers of FSCs unbundle their fares to offer the lowest costs to travellers. With more ancillary revenue streams than ever before, and technology changing the way travel is bought and sold by airline websites, metasearch players and OTAs, it’s critical that you get it right if …

Hear from GMR Airports, Air India Express, Go Air and Scoot on India’s aviation

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India witnessed over 23% growth in domestic air travel demand in 2016, the highest in the world, and twice that of neighbouring China, according to IATA. International traffic is expected to grow at close to 10% in FY2017 and FY2018, yet remains well below its true potential of 15%-17% because of bilateral restrictions. Even so, India is set to become …

Finnair CCO talks his vision for cabin experience

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We are delighted to confirm that Juha Järvinen, CCO of Finnair will be joining us at theAviation Festival Asia 2018 to share his visions on cabin design and how the passenger experience will change. Juha’s experience speaks for itself. He was integrally responsible for driving the excellent service and passenger experience & strategy on Finnair’s new Airbus A350 XWB flights, and …

Inside Southwest Airlines’ social media strategies

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Southwest Airlines, which transports more than 100 million people a year, has long put customer service at the centre of its business. Today, it is investing in social media as a complement to other marketing and customer service channels. Indeed, Southwest is the most “LUV’d” airline in social media! The airline has a small, but mighty, social media team that …

CIOs from AirAsia, Garuda Indonesia & Vistara on how aviation is going digital

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Every part of our lives has been digitised. Every industry and every organisation will have to transform itself. The whole tech industry is changing at a phenomenal pace right now. Airline executives around the world see the need to invest in digitising their business—to improve customer experience and streamline operations. While many leaders claim that they have the vision to change, …