Training and development for pilots, cabin crew and ground staff

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It’s all about the people factor. If you want to be at the top of your game, you need to be able to attract, train and retain world-class talent. HR Directors and talent managers from the world’s leading airlines and airports will join Aviation Human Capital, returning in 2017 after a successful launch in 2016, to showcase best practice in …


Vistara’s CIO talks cloud computing & digitising the airline business

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We’re excited to have Ravinder Pal Singh (Ravi), Chief of Information and Innovation for Vistara, joining us at the forthcoming Aviation Festival Asia 2017. Ravi is an award winning technologist and has fathered various IT organisations and created their future technology avatars. As Chief of Information and Innovation for Vistara, the airline jointly owned by the Tata Group and Singapore …


Cost saved is profit earned: Cost management strategies for FSCs

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Effective cost improvement is essential to any airline’s success story, especially for FSCs to be able to match the LCCs in operating cost terms. Airlines worldwide are making tough decision to cut costs, preparing for the rising fuel prices and intensifying competition that could contribute to lowering fares and hampering earnings growth. Recently in December 2016, Etihad Airways was reported …


Airlines in transition: How the FSC models are changing to be more competitive

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The structure of full-service carriers is expected to change significantly in coming months as they revisit their business models in order to remain commercial viability. Over the past decade, the average airline returns were rarely as high as the industry’s cost of capital, until the turn of 2014, since when we’ve seen the industry reporting three years of positive results. …


Mobile first and mobile only: What it means and why it matters?

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If your plans don’t include mobile, your plans are not finished. Travelers use mobile devices for a variety of reasons, including research on flights and itineraries, to purchase tickets, manage their booking, and provide feedback about their service. The shift from desktop to mobile Internet access offers airlines the potential to drive enormous gains in revenue and profitability. Yet in …


Leveraging Virtual Reality for In-Flight Entertainment

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Virtual reality is the future of in-flight entertainment. Imagine, as a passenger, being able to put on a headset and see a whole world projected across the roof of the cabin, allowing you to fly under the stars, or watch a movie. This is a new platform for innovation, virtual reality. Virtual reality (VR), also known as immersive multimedia or …

a terminal check in sign at an airport

Creating a seamless airport experience

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Customers may forget what you said but they’ll never forget how you made them feel. Passenger numbers are growing just as fast as passenger expectations. It’s vital that airlines and airports keep up with both meeting the demand in volume while also catering to the increasing needs of each passenger. Today’s passengers want more control over their journey. Particularly at …


Kansai Airports: Reimagining what the airport can be

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Massive terminals are being built to accommodate traffic growth, but is bigger always better? Jeremy Goldstrich, COO of Kansai Airports doesn’t think so. At Aviation Festival Asia 2017, Jeremy will join us to share how the expansion of the Kansai International Airport Terminals 2 will enhance the customer experience using the latest designs in airport retail, as well as advanced …


Emerging airline distribution strategies

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The airline distribution landscape has seen a number of interesting trends that may spell new opportunities for airlines looking to capture new markets, bring in additional revenue via ancillaries, and keep pace with the competition. The launch of Value Alliance is a big deal in the annals of airline distribution. One, it’s one of the world’s two only LCC alliances …


The talent gap alert: How are we going to meet the workforce shortage challenge

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It seems odd. In the world’s most populous region the biggest problem facing airline employers is a shortage of talent in their workforce. Asia has more than half the planet’s inhabitants and is home to many of the world’s fastest-growing economies, but aviation growth is being limited because we cannot find enough people with the skills we need. It’s been …