Creating a seamless airport experience

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Customers may forget what you said but they’ll never forget how you made them feel. Passenger numbers are growing just as fast as passenger expectations. It’s vital that airlines and airports keep up with both meeting the demand in volume while also catering to the increasing needs of each passenger. Today’s passengers want more control over their journey. Particularly at …

Self-service is becoming a standard at international airports

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Passengers want convenience and quick results with their bookings and check-in, a seamless and secure airport experience, and unique tailored experiences throughout their journey. Airlines and airports that recognize this and provide passengers with easy-to-use mobile services, self-service options, and one-stop security checks will improve the travel experience and passenger satisfaction. At Aviation Festival Asia 2017, we are bringing some of …