Interview: IATA’s Director of NDC Program on digitising distribution

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“Today’s world of distribution is based on technology that is 30 – 40 years old, with a very small number of dominant players. In tomorrow’s world, the barriers to entry will be much lower, so people will be able to come in to innovate and drive up the competition.” – Yanik Hoyles, Director of New Distribution Capability (NDC), IATA – …

Creating a seamless airport experience

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Customers may forget what you said but they’ll never forget how you made them feel. Passenger numbers are growing just as fast as passenger expectations. It’s vital that airlines and airports keep up with both meeting the demand in volume while also catering to the increasing needs of each passenger. Today’s passengers want more control over their journey. Particularly at …

Emerging airline distribution strategies

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The airline distribution landscape has seen a number of interesting trends that may spell new opportunities for airlines looking to capture new markets, bring in additional revenue via ancillaries, and keep pace with the competition. The launch of Value Alliance is a big deal in the annals of airline distribution. One, it’s one of the world’s two only LCC alliances …

AirAsia, Citilink, Nok Air and Spring to share their secrets for success

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Low-cost carriers are a major part of Asia’s booming airline industry. That’s why we’re once again bringing together some of the LCC industry’s best and brightest minds, to share first-hand updates and debate the biggest challenges facing the low-cost travel in Asia and beyond at Aviation Festival Asia 2016. Here’s a quick review on who they are and why they’ll …