Interview: Malaysia Airlines’ Head of Loyalty & Enrich on delivering real values to stakeholders

Phu Nguyen Event, Event News Leave a Comment

“While non-airline loyalty programmes continue to struggle on how to deliver real value to their stakeholders, airline programmes are more relevant and profitable than ever before in history.” – Mark Ross-Smith, Head of Loyalty & Enrich, Malaysia Airlines – Following the successful Aviation Festival Asia 2018, we’re launching an eBook featuring some of the industry’s most forward-thinking digital innovators to …