seamless asia

Download whitepaper: Machine learning, security and the future of fraud

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Guest post // eCommerce growth continues to accelerate. How people pay is constantly evolving and fraud is an increasing concern. It’s a complicated, hyper-networked world – connectivity, regulations, risk, security and technology.  Who can connect the dots?  Many of the world’s most prominent merchants across a wide variety of industries rely on First Data to provide best-in-class technologies, services and solutions to …

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Vietnam: An interview with Khoa Doan, Director of Consumer Insights

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We recently caught up with the Director of Consumer Insights at Nielsen, Khoa Doan. In our conversation we discussed some of the challenges facing the future of the Vietnamese market, and why the topic of changing consumer needs in Vietnam is close to his heart.   Could you share something about yourself with our readers? I am a seasoned researcher …

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Logistics in Vietnam: A short interview with Fabian Wandt, COO of Lazada Vietnam

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We recently caught up with Fabian Wandt from South East Asia’s leading e-commerce business, Lazada. Fabian is the COO of Lazada and LeL Country Manager for Lazada Group Vietnam. In our conversation, Fabian reveals what he will be talking about at the Seamless Vietnam show and what needs to be done to facilitate Vietnam’s e-commerce growth. Could you share something about yourself …

Vietnam

How are Technology Trends Shaping E-Commerce in Vietnam?

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E-Commerce has come a long way since its inception in 1972, when two students at MIT and Stanford used the 3 year old ARPANET network to transact over a small bag of marijuana. Shoot forward 45 years and the industry has evolved to a near $2 trillion dollar global market with products from houses and cars to groceries and clothes sold …

Onelyst

Buy now and pay later with this Onelyst

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A recent KPMG report states that only 27% of Southeast Asia’s population have a bank account. That’s some 438 million unbanked. In poor countries like Cambodia, this number falls to just 5%. KPMG argues that a lack of access to basic financial services has created major barriers for people to overcome poverty by making it almost impossible for them to borrow …

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Securely converting and managing digital values for consumers

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A host of emerging technologies are poised to radically personalise consumer experiences. Many retailers are feeling immense pressure to devise the perfect plan for a seamless customer experience—an experience that leverages digitisation to provide customers with cross-channel, targeted, real-time product or service information in an effective and seamless way. We spoke to Alex Chung, Head APAC, Rambus to find out how …

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Vietnam: An interview with the CEO of Tiki, Tran Ngoc Thai Son

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We recently caught up with Chief Executive Officer of major Vietnamese e-commerce player Tiki, Mr Tran Ngoc Thai Son. In our conversation we discussed some of the critical challenges facing the growth of e-commerce in Vietnam, and what keeps him striving to better serve millions of Vietnamese households. Could you share something about yourself with our readers? I have the …

AGRIBANK

Vietnam: An interview with Tam Nguyen from Agribank

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We recently caught up with Head of International Payment Department of Agribank, Ms. Tam Thi Nguyen. In our conversation we discussed the great opportunity of migrant worker remittance transformation, and the central challenge of security. Could you share something about yourself with our readers? I have over twelve years’ experience of working at Vietnam’s largest bank Agribank, where I have …

recommendation engines

The unintended consequences of overly effective recommendation engines

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Recommendation engines may be brilliant in improving sales for eTailers, but they’re not always perfect. We spoke to Padmanabhan Ramaswamy, former head of business intelligence analytics at online marketplace GEMFIVE, to find out how recommendation engines can work against an eTailer’s interests. Have you seen recommendation engines work against an eTailer’s best interests? This is very much much dependent on …