IFC insights into financial inclusion

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Financial inclusion is an incredibly important topic at this year’s Cards & Payments Asia conference (20th-21st April, Singapore). We’re excited to be welcoming to the show Swapnil Kant Neeraj, Principal & Microfinance Lead at IFC, part of the World Bank Group, who will be joining our panel on “banking the bottom of the pyramid”. Ahead of the session we caught …


The future of blockchain with DXMarkets

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Ahead of next week’s Cards & Payments Asia conference I caught up with speaker Marcelo Garcia Casil, Co-Founder & CEO at DXMarkets and one of the leading minds on turning blockchain theory into business reality, to discuss how he sees the the technology transforming the financial services industry as we know it: Can you share with us a little about …


Why IBM’s latest 200M acquisition matters to e-commerce

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IBM has recently acquired Bluewolf – a Salesforce consultancy firm headquartered in San Francisco. Many people in the tech world have scratched their heads about this deal. Indeed, one can wonder why they acquired a consultancy firm specialised in integrations of a competing CRM solution, adding it to their portfolio. Business Insider, an online magazine, pointed out that IBM sees …

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Top 10 considerations for choosing the right secure issuance solution

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You’ve decided that you need to create new ID badges for your employees, staff and visitors. You know that you’d like to be able to have these “smart cards” enable access to your building and your network – or perhaps even other systems like transit or cashless vending – but where do you start? What are your options for printing …


Automated DCs Can Benefit From RFID

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Despite the fact that much has changed in distribution center operations over the years, many of today’s automated DCs are not fully automated. This is true even though DCs’ roles have had to evolve to meet the faster pace of retail and to adapt to more flexible fulfillment options. In fact, some areas of the DC are still labor intensive …


How to Turbo Charge Mobile Financial Services in the Philippines

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With the majority of the population unbanked or under-served, there’s certainly room for improvement in the current mainstream financial system in the Philippines. As Lawrence Summer, president emeritus at Harvard University, explained earlier this year, it’s not just in the Philippines – worldwide mainstream finance “has not succeeded and is succeeding less well than it once did in its basic function of …


Omni-channel banking: The digital transformation roadmap

Lydia Sebastian Event News Leave a Comment

The financial services market is going through many changes. New challengers have appeared and are looking for a slice of the market. In addition, customers are more demanding and more informed, expecting convenience and simplicity when it comes to financial services, particularly online and via mobile devices. People love digital services such as Netflix, Amazon, and Uber because they’re easy …

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How to delight the modern customer at every touch point

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Today’s brand experience is influenced by more touch points than ever before. Customers shop online, in-store and even interact with brands on social media. I have noticed that retailers are making more and more connections with customers. Shoppers now expect all of these elements to match up and integrate with each other – because it makes life easier. This is …


Delivering a constant brand experience online and in-store

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It’s obvious that online shopping has transformed buying behaviour and customer expectations. Amazon in particular has been more influential than any other, serving up an ecosystem of unbiased product reviews and revolutionising delivery. With this retailer you can see instantly if an item is in stock, and get an accurate view of how long it will take to get to …

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Characteristics of an efficient reconciliation solution

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Effective account reconciliation is extremely important in today’s competitive financial landscape. The reconciliation process ensures that the data available in the bank’s system is valid and accurate. Reconciliation of banking transactions also helps in identifying bank errors and detecting frauds. Banks also perform reconciliation activities to ensure the relevant fees and charges are tracked for the applicable transactions. Characteristics of …