Decoding Omnichannel Retailing for Brands and Retailers

Lydia Sebastian Uncategorised Leave a Comment

89% is the customer retention rate for the companies which adopt omnichannel strategies as compared to 33% for those who don’t. So which category does your business fall in? In today’s scenario, customers use multiple touch-points while buying an item. They may find an item online and then rush to the nearby store to make the purchase. Or, they may …

The Nilson Report on Global Credit, Debit, and Prepaid Cards 2016 Purchase Transactions Reached 251.17 Billion up 13.3%

Lydia Sebastian Payment Cards, Uncategorised Leave a Comment

Our annual report on commercial and consumer global credit, debit, and prepaid cards shows Visa, UnionPay, Mastercard, JCB, Diners Club/Discover, and American Express brand general purpose cards generated 257.17 billion purchase transactions at merchants in 2016 — 30.21 billion more than in 2015. Debit figures shown above include prepaid cards. Visa cards include Visa Inc. and Visa Europe, which became …

Fintech futures

Old world aces new world – What’s next for tech giants?

Lydia Sebastian Uncategorised Leave a Comment

By Banking Technology With sizeable market shares, China’s mobile payments giants Alipay and WeChat Pay are seeking international expansion. Zennon Kapron, founder of Kapronasia, a research and consulting firm focused on financial services in Asia, looks at what’s next for the tech giants. China has gone through a tremendous transformation as 1.3 billion consumers change the way they pay, both …

Cloud Telephony- Building a seamless experience for e-commerce & 3PL businesses

Lydia Sebastian E-commerce & Logistics, Uncategorised Leave a Comment

The booming e-commerce market in Southeast Asia is no secret. There are more than 250 million smartphone users in the region. Southeast Asia’s online retail penetration level is 3% , And this presents an immense opportunity. The revenue from e-commerce businesses in 2018 alone was $3544million in Thailand . The market volume is expected to touch $5844 million by 2022. The shoppers in …

An interview with Pascal Martin, Founder and CEO of Delishop

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Could you share something about yourself with our readers? I am Pascal Martin, founder and CEO of Delishop. I have spent the early years of my 30 year career in the supply chain industry in France, Hong Kong and China before joining one of the largest global retailers spending 10 years developing the supply chain and various commercial projects around …

An interview with Pao Siddhigu, Co-Founder at FITCRAZE

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Could you share something about yourself with our readers? My name is Pao Siddhigu. I am the co-founder of FITCRAZE THAILAND, an online e-commerce platform that sells local & international active wear brands and sport accessories for women and men. I am working on the business development part of the company , looking through marketing and strategies. Before Fitcraze I …

Farmerlink

Creating resiliency with Farmerlink

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Few of our speakers have made as much of an impact on their field of work as Gigi Gatti, Regional Director Asia for Grameen Foundation USA. Ahead of her participation at Seamless Philippines we grabbed 5 minutes of her time to discuss her work and for a sneak peak into the Farmerlink programme which will be the focus of her conference …

An interview with Duc Pham Anh, Head of Consumer Electronics at Sendo

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We recently caught up with Duc Pham Anh, Head of Consumer Electronics at Sendo. In our conversation, Duc reveals what he will be speaking about at Seamless Vietnam and why this  topic is close to his heart. Could you share something about yourself with our readers? My USP’s are digital and marketing hence my team and I always try to think of …