Omni-channel banking: The digital transformation roadmap

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The financial services market is going through many changes. New challengers have appeared and are looking for a slice of the market. In addition, customers are more demanding and more informed, expecting convenience and simplicity when it comes to financial services, particularly online and via mobile devices. People love digital services such as Netflix, Amazon, and Uber because they’re easy …

Characteristics of an efficient reconciliation solution

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Effective account reconciliation is extremely important in today’s competitive financial landscape. The reconciliation process ensures that the data available in the bank’s system is valid and accurate. Reconciliation of banking transactions also helps in identifying bank errors and detecting frauds. Banks also perform reconciliation activities to ensure the relevant fees and charges are tracked for the applicable transactions. Characteristics of …