central group1

Vietnam: An interview with Van Hoa Trinh, Senior Director of e-commerce and B2B for Central Group

samantha Event News Leave a Comment

We recently caught up with Van Hoa Trinh the Senior Director of e-commerce and B2B for Central Group Vietnam. In our conversation, Van Hoa reveals what the key challenges are around the future of the Vietnamese retail market and why Omni-channel is a topic close to her heart. Could you share something about yourself with our readers? I have 23 years’ experience in the retail industry …

Right Product, Right Place, Right Time

Darren Beck Event News Leave a Comment

Guest Post Consumers expect Commerce Anywhere—the ability to complete transactions seamlessly, whether online, on the go, in stores, on the phone, or any combination of these. At the same time, they are increasingly willing to abandon retailers who don’t meet their service expectations. Successful retailers put the consumer at the center of the value chain by aligning people, processes, and technology to …

samsung-logo

5 questions with Samsung Indonesia’s Rizkie Maulana Putra

Darren Beck Event News Leave a Comment

Today’s consumers are more demanding than ever from an anytime and anywhere perspective and retailers are seeking new ways to lure them into their shops, keep them interested and entice them to buy. The key is to blend online and in-store shopping strengths, giving the consumer an interactive shopping experience that can help to build brand relationships. The vast majority of consumers …

omnichannel

Omnichannel retail: defining the impossible with adidas Philippines

Darren Beck Event News Leave a Comment

  After finishing the third quarter with its best sales numbers of the year, the good news keeps rolling in for adidas. According to numerous reports coming out of Germany, the sportswear giant’s 2015 e-commerce sales of €600 million eclipsed its original projection of €500 million by an additional €100 million. It’s the pinnacle of an omnichannel success story, the successful …

Philcare

Bridging industries, building horizons the Philcare way

Darren Beck Event News Leave a Comment

Technology has rapidly changed the way consumers shop beyond the limits of time and space. Omni-channel retailing has developed with the rise of the internet, mobile technology and e-payments. Such technology advancements will continue to enhance the business of retail by helping them to create a more interactive, social and holistic customer experience. In the Philippines, perhaps there’s none quite other than …

omnichannel

Omnichannel retail strategies from Harvey Norman

oliver Event News Leave a Comment

With the convergence of online and offline retail on the tips of the tongues of industry professionals, it is exciting to be able to dig behind the buzzword and establish how the development of an omnichannel retail industry can be made possible. It was a pleasure to recently catch up with Harvey Norman’s Head of Digital Gordon Nugent to discuss his views …