Michael Glynn, Vice President of Digital Automated Innovation, PCCW Global

[Interview] 5 Questions with Michael Glynn, Vice President of Digital Automated Innovation, PCCW Global

Question 1: Can you share a brief introduction of Console Connect and what are some areas of focus for your company?

Console Connect is an easy-to-use digital platform for Software Defined Interconnection® of network services. It gives our users a one-touch portal for seamless global connectivity between data centres, business, SaaS, IX Peering, UCass partners and the world’s leading public and private clouds.

What sets Console Connect apart is that the digital platform runs on one of the world’s largest MPLS networks that combines the flexibility of on-demand cloud with the security, reliability and performance of high-quality, owned infrastructure, physically separate to the public internet.

Console Connect is vendor, cloud and carrier-neutral, with a growing, interconnected network of over 350 data centres in more than 40 countries.

Question 2: In one sentence, tell us how you would the state of the telecommunications industry today?

The COVID pandemic has put the telecoms industry under the spotlight and presented new challenges for digital infrastructure globally – the industry needs to respond to the rapid acceleration in digital transformation that we are seeing right now with more innovative and agile network services for our customers.

Question 3: How do you see the industry evolving over the next 5 years?

We see network automation playing a critical role in the telecoms industry over the next 5 years.  We’ve already seen a greater level of automation introduced to the industry through the use of Software Defined Networking (SDN) technology and open API platforms. These technologies are helping to remove a lot of the complexity and costs previously associated with interconnection.

Although the technologies and protocols have changed beyond recognition, interconnection essentially serves the same function as it has always done – which is to connect different carrier networks and allow traffic between their customers.

The key difference is that carriers and service providers can now use platforms like Console Connect to interconnect in a much smarter and more efficient way, while also managing and delivering services in real-time.

Question 4: What are some of the common challenges that Operators and Communications Service Providers face today and how do you help them overcome these obstacles?

Today’s operators and CSPs are looking for a simpler, faster and more secure way to connect their enterprise customers to business-critical applications and services worldwide.

The Console Connect platform allows users to instantly self-provision connectivity between carriers, enterprises, cloud, SaaS, IX, IoT, UCaaS and other NaaS partners in seconds.

Using the platform, operators and CSPs can instantly spin-up fully redundant, layer 2 connections between 350 data centres in around 45 countries. They can also use the platform for metro interconnects between data centres and for interconnects to local cloud/SaaS – either by using the Console Connect centralised port or by fully integrating into the open API platform.

These connections are delivered across PCCW Global’s MPLS IP network, which is widely recognised by the industry for its quality of service and high performance. Not to mention its truly global reach – the network provides connections between Africa, the Americas, Asia, Australia, Europe and the Middle East.

Question 5: What can we look forward from you at Telecoms World Asia 2020?

I’m looking forward to showcasing the PCCW Global’s digital platform Console Connect to delegates throughout the event and talking more about next generation networks during my panel session on Day One at 1pm.


Michael Glynn, Vice President of Digital Automated Innovation, PCCW GlobalMichael Glynn, Vice President of Digital Automated Innovation, PCCW Global is a speaker of #TelecomsWorldAsia 2020. He will be speaking at 1pm on 27 October on the Network Virtualisation Panel: Building the next generation network: SDN/NFV Transformations.

Get your free content pass to catch Michael and fellow experts LIVE at https://www.terrapinn.com/virtual/telecoms-world-asia/index.stm

Leave a Reply

Your email address will not be published. Required fields are marked *