customer feedback

Customer satisfaction, guaranteed!

With technology permeating almost every single aspect of our lives today, you’ll be hard pressed to find a customer who hasn’t in some way embraced the idea of connected living. That said, the expectations of today’s consumer has also evolved significantly from before, with demand for personalisation versus mass appeal, and the digital store gaining favour versus the physical store. This …

telecoms

Introducing the all-new Telecoms World Asia

Earlier this year, we informed you of the launch of Telecoms World Asia, an all-new companion to our 18-year old Carriers World Asia. With three additional themes “Networks, Digital Services and Customer Experience“, we were delighted ith the feedback from our attendees, with one describing it as an “Intimate affair with focus on wholesale markets and great speakers and panel …